data protection

1. Privacy at a Glance

General Information
This privacy policy informs you about which personal data is collected, processed, and used when visiting this website. Personal data includes all information that can personally identify you.

Who is responsible for data processing?
Alexandra Weigandt
Psychotherapy Practice
Klosterstr. 22
40211 Düsseldorf
Telephone: +49 (0) 211 92417240
Email: info@psychotherapie-duesseldorf-city.com

2. Data Collection on This Website

How do we collect your data?
Directly: When you actively provide us with data, e.g., via email or telephone.

Automatically: Technical data such as IP address, browser type, operating system, or access time are automatically collected when you visit the website by the IT system or hosting provider.

What do we use your data for?

To ensure the error-free and secure operation of the website.
To process your inquiries.
For statistical analysis of website usage (e.g., via Wix Analytics).

3. Your Rights

You have the right at any time to:

Access your stored personal data (Art. 15 GDPR)
Correct incorrect data (Art. 16 GDPR)
Delete your data (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Object to data processing (Art. 21 GDPR)
Withdraw consent given (Art. 7(3) GDPR)
Lodge a complaint with a supervisory authority

4. Hosting

Hosting Provider: Wix.com Ltd.
40 Namal Tel Aviv St., Tel Aviv 6350671, Israel

Wix stores data on servers worldwide, including in the USA. Data processing is based on the EU Commission’s standard contractual clauses and complies with the requirements of the EU-US Data Privacy Framework (DPF).

Further information: https://de.wix.com/about/privacy

Legal bases:

Art. 6(1)(f) GDPR (legitimate interests)
Art. 6(1)(a) GDPR and § 25(1) TDDDG (consent for tracking)

5. Cookies and Tracking Technologies

This website uses technically necessary cookies and, only with your consent, tracking cookies (e.g., via Wix Analytics). You can adjust your cookie settings at any time via the banner or your browser.

Legal bases:

Art. 6(1)(f) GDPR – for technically necessary cookies
Art. 6(1)(a) GDPR & § 25 TDDDG – for optional cookies

Wix Analytics:
Wix collects anonymised data on user behaviour (e.g., page views, shortened IP addresses). The data is used solely for website optimisation and not for any other purposes.

6. Contact (Email / Phone)

When you contact us, your data is processed to handle your inquiry, especially for appointment arrangements or therapeutic concerns.

Legal bases:

Art. 6(1)(b) GDPR – for pre-contractual or contractual matters
Art. 6(1)(f) GDPR – for general inquiries
Art. 6(1)(a) GDPR – with your consent (which can be withdrawn at any time)
Art. 6(1)(d) GDPR – to protect vital interests (e.g., in emergency situations)

Your data will only be stored as long as necessary to fulfil the purpose.

7. Communication via Google Workspace

Emails are processed through Google Workspace.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Data processing may also occur in the USA. Google uses EU standard contractual clauses (SCCs) to ensure data protection.

Further information:
https://workspace.google.com/intl/de/terms/dpa_terms.html
https://policies.google.com/privacy?hl=de

8. SSL/TLS Encryption

This website uses SSL/TLS encryption to protect transmitted data from unauthorised access. You can recognise an encrypted connection by "https://" and the padlock symbol in your browser.

9. Data Retention Periods

Personal data is only stored as long as necessary for the respective purpose or as required by legal retention periods. Afterward, the data is automatically deleted.

10. Changes to This Privacy Policy

This privacy policy may be updated due to technical or legal changes. The current version can always be found on this website.

Current version as of June 2025